Faulty Items
The procedures, set out here, to cancel an order or return an item do not affect your right to reject faulty goods.
If you do receive a faulty item, please contact us at dotan@dotan.com.
Returning an item
Les remboursements de produits ne peuvent être effectués que sur la carte de paiement utilisée pour acheter les marchandises.
Returning Goods
If you wish to return goods you have a duty to keep them in your possession and to take reasonable care of them until you return them. Please contact us if you would like to return your order. Goods must be returned in their original condition, including immediate packaging.